Very disappointed on the drop off and how U-Haul wouldn't allow me to return the trailer without giving up location on my cell phone. I"M sorry but Uhaul doesn't need to track where I am. I know what the address states and where it needed to be dropped off at. The lot was very dirty with Chickens running around and wasn't very clean. But, it worked for this weekend
Kenny R
Backonda Road
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, OR 97322
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Terrible customer service - picked up the uhaul and it had a hole in the gastank but the lady told me to go fill it up - once i got to the gas station (500 ft from the pickup) and realized there was a hole i had my friend go talk to her and ask for her assistance in bringing the uhaul back so we could get a new uhaul. She then said “once it leaves my lot its not my problem” we waited 8 HOURS before we could get roadside assistance//a new UhAul sorted. The actual worst people ever to have a Uhaul location.
BLAKE HHelpful and friendly service. Thank you!
PAUL DVery friendly staff. Equipment ready to roll.
SHELLEY VGreat service helpful and very courteous all around great experience 👍
IAN B