location, facility and staff on return great. Experienced numerous complications with after hours pick up; not happy with the experiece of the unstaffed pick up. Took a significant amount of time to reach customer service, first call was hung up on. Once able to contact agents, very helpful but the process leading up to was extremely stressful and would not recommend that service to anyone based on my complications. Took significant amount of time to verify contacts, I was trying to begin the process 24 hours prior to pick up but wasn't able to, this would have helped streamline the process. Once finally approved, it went directly to asking me mileage of vehicle when I had still not been provided access to lock box for keys. Extremely frustrating and upset with the pick up experience. Again, staff upon return were great and very helpful
Melissa L
Burlington Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, ON L7S1W3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Check trucks tire pressure regularly.
GRACE ALocation was busy when I returned the vehicle and I dropped off the keys in the box. I would have asked the employee some questions regarding my next rental if there weren’t so many customers waiting at the counter. car wash customers I suspect
JOSEPH MI picked up after hours and the parking lot was very dark
PATRICIA KI guess dolly would be great to have in all the vans.
OLHA O