My complaint is with the Santa Fe operation, which notified me the morning of my scheduled pickup that my reserved truck was needed for an emergency situation and that no facility, including the Albuquerque facilities, had my requested truck. So I had to drive to Albuquerque, take a smaller truck. Notwithstanding your practice of finally confirming your trip a day before, and that my requested truck was confirmed, that didn’t happen. I couldn’t move all of what I wanted to because of this. I understand that things happen, but the complete indifference to the impact on me, is really poor business practice. Your customers deserve better.
Jeffrey L
Warehouse Safes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albuquerque, NM 87114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Use longer wheel ratchet straps
Samuel MEverything went very well with my rental. The staff were very friendly and helpful.
Gilberto ZThe owner was so handsome and friendly almost as good looking as me.
MICHAEL LAppreciate the friendly service and good condition of the U-Haul. I recommend this location to others.
Dhruba A