This was my 3rd drop off location after I was previously sent to another drop off location that was supposedly 24hr drop off. After spending 30 minutes on the phone with U-Haul help and explaining that there was no safe place to park the truck or drop off the keys, they finally moved me to an alternate location. That location did have U-Haul drop thankfully, but by this time it was dark and the ally I was lent to park in was quite full. The 24/7 help team was very kind and helpful, but I had to confirm multiple times that I was at the location of drop off and there was no box on the door before they moved the reservation to an alternative location. This all would have been avoided if the original drop off destination I choose was not full. How frustrating. I made a reservation well in advance and they’re should have been room at this location for drop off. Otherwise, what is the point of the reservation.
VIOLET B
Superstruct Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alhambra, CA 91803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy pickup. One tip I would say is keep the app open at all times, don't go out of it. I had to call a local U-Haul center to help me get my code because I couldn't find my pickup details since I closed the app mid-way through the check-in process.
Abraham NOutstanding Customer Service and Smooth Experience! I had a fantastic experience at the U-Haul location on Valley Blvd in Alhambra, CA. From the moment I walked in, the staff was friendly, professional, and extremely helpful. They took the time to explain all my rental options, made sure I had the right equipment for my move, and answered all my questions with patience and a smile. The check-in and check-out process was quick and efficient, and the truck was clean, well-maintained, and ready to go when I arrived. I really appreciated how organized and stress-free the entire process was. Moving is never easy, but this team made it a whole lot smoother. Special thanks to the staff on duty – your excellent customer service truly stood out. I’ll definitely be returning to this location for any future rental needs, and I HIGHLY recommend them to anyone looking for reliable service and a hassle-free experience. Thank you, U-Haul Alhambra!
MONICA HBetter than other place. I definitely will rent from them again.
SINAN YThe opening hours are a little bit late, Even though the lady at the store was not open yet, Kimmi, takes care of us
JORGE P