Make aure the truck is working. The truck mustve been sitting at the location for a long time not being cranked because when I picked it up it wouldn't crank & Roadside assistance had to be called out. Also doing mobile pick up was horrible, there were no clear directions on what to do & I finally saw the Pick Up Truck button after I reached out for help innthebchat. Prior to that he button was not showing on the app & I had n9 clie how to get the key out of the lock box nor which box it was in. A mobile pick-up process that shouldn't have taken no more than 10-15 mins took almost 2 hrs including the mechanic coming to jump the truck. Also the steering wheel is loose/off. That can be dangerous for an inexperienced driver. Im definitely disappointed in this experience & feel I should be compensated. And not a coupon for my next move, because I dont plan on moving for years.
Tareika T
Ryan Brothers Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Apopka, FL 32703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Ashley was AMAZING! She portrayed professionalism, she was proficient and so pleasant! Loved my experience here at Ryan Brothers!
TIA TThis is my preferred place to rent a UHaul. The proprietor is wonderful. They are friendly and give prompt service. We do frequent rentals and always pick this Ryan Brothers Inc as our pick-up and drop-off point.
DONNA MLocation was great, but the truck was not clean before and was very dirty as well as there was pee in a side of a pee bottle inside of the underneath passenger seat and women’s clothing, which were not from me as I am a man
DAVIS BMy experience was flawless, so I don't have any suggestions on how to make it better.
DONNA M