Didn't have the equipment needed and requested. Also, wouldn't allow to check in via app like originally booked. Had to wait for worker to come in and check us in. Very inconvenient.
RACHEL R
Ace Storage Solutions LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure you have completed customer documents the first time.
Theodore HIt was easy and professional. Thank you.
ANIL SAll good
NDIFOR NThe young man arrived after 9:00 am on the day of pickup and drop-off, and my reservation was for 9:00 am sharp. I was charged for safe trip when I had denied it before and he didn't ask if I still wanted the coverage (I didn't). When I told him he charged me extra, he didn't know how to change or reverse the charge. I was instructed to call Uhaul to have the charge removed and even then, I got the run around. He didn't know how to hook up the cargo trailer and failed to check the lights or any other safety measures. I had to do that myself. If you are on a time constraint, choose a different location.
Noelia A