I have been charged for 3 gallons of gas when I brought the rental back with more gas than it had at the time I picked it up.
RYAN W
Ashlands Creekside Campground
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashland, OR 97520
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Did not use any equipment. Chose not to rent a truck.
ANI HThey overcharged us an extra day. We rented it only for 24 hours and dropped it off three hours after we rented it as we just needed it for a very short time. They charged us for two days, added insurance that we said we didn't want too. Also didn't even record that we'd dropped it off so Uhaul called us to say it needed to be returned. We'd returned it almost 48 hours earlier. A real nightmare. Shockingly poor service all the way around!!!!
Steve EIt is somehow difficult to locate the U-Haul key drop-off box. There should be clearer instructions for locating the drop-off box, especially for after-hour drop offs.
SHUO LThe experience was easy. The customer service was great too!
Deanna L