I had a very bad experience with the associate. I scheduled my pick up at 2p and when I got there she had a sign that said 10 mins break. I understand we all need a break but the entire time when I got there I had to call UHAUL to let them know what was happening and was put on hold for along time. The entire time this associate was in her van watching the entire situation playout. All she had to do was say verbally I will be with you/ We are short today. Once she was inside she handled the situation with of course attitude. What can I say you don't have any customer service left and I will never go back to that location.Sonia T.
Space Shop Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Atlanta, GA 30329
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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Make sure the trucks have been maintained and levels topped offBreanna P.
Rented a cargo van for a half-day, in-town move. The fuel level claimed by UHaul did not match the fuel level in the actual van (only 1/2 tank, UHaul claimed it was full), did not receive anything beforehand agreeing on the fuel level. When I offered to submit pictures of the odometer before and after my trip online after receiving a receipt, my offer was ignored and nearly two weeks later there has not been a response. My credit card was run for the full amount (erroneously) claimed due by UHaul.David H.
The car was NOT clean, it smelled like someone's dog used the bathroom and wasn't properly cleaned/aired out.Joshua L.
The woman here was great!George S.