What a mess with this location. when we got here for our drop off after hrs., nowhere any sign of location name or no parked U-Haul trucks on a parking lot. Hard to tell we were at the right location or not. Online website telling us 24hrs drop off available at this location. After spending almost 30 min look around the location, we decided to drop off our truck and checking out online, but they do not have anywhere key drop off box or any sign. After looking inside, the building we found the location name and suit number but no sign of U-Haul or drop box. we just show some other customer left the key at doorknob so we decided to do same thing and taking the risk might vehicle be gotten stolen. U-Haul need to take this comment seriously and take action to avoid unexpected event happen in future.
NILESH P
Jamkha Enterprise LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Augusta, GA 30907
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Customer Reviews
- 4.0 Average Customer Rating
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no markings of uhaul showing this is the place to drop off your uhaul. Only a man in a parking lot. Felt a little nervous. Only saw a trailer i think. I passed the location because of this. hard to see where to drop off uhaul. Richard Cook
richard cThe truck exhaust was not, in any stretch of the imagination, properly maintained...LOUD AF!!! It should have included noise canceling head phones. Windshield was nasty. It did get better gas mileage than I expected.
DANIEL ZNo one in the building. He did see that we were there to drop off (ring camera?) and called us to go over any questions.
RAYMOND EThe truck was dirty!
Rico R