There was not a dolly “. iPad for one and it made my move hard
Gerry S
Evergreen Tropical Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austell, GA 30106
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Customer Reviews
- 3.0 Average Customer Rating
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My initial location was HARVEYS EMISSIONS 792 VETERANS MEMORIAL HWY SW MABLETON, GA 30126 and I was forced to switch locations because no code was given as the employee said over the phone a day or two before pick-up that he would be there to greet me and he was not. I called multiple times the morning of while waiting onsite and was unable to reach anyone at the location. I was finally contacted about an hour after my initial calls and 90 minutes after my reservation time. Thankfully there was another truck I could reserve but it was an additional ten minutes away causing a further delay in my morning.
Joclyn TProfessionalism and took entirely to long
Reginald CMy experience today was horrible!! My reservation was confirmed but not completed which caused a delay in picking up the truck. I was on hold with for an hour before I got a rep to assist me I tried the chat app I tried calling multiple times and I finally got someone to help me the lock box was difficult to get the keys out and when I dropped the truck off at 12:30 it couldn’t close out the reservation and I was charged 15.00 more then I was supposed to pay I would not be using U-Haul again
LAQUANDRA TThe appliance dolly was missing. I had to drive 26 miles round trip to get one. The U-Haul app was finicky and I had to sign 5 times to get it to work. The signature box scrolled while signing.
Scott C