It was opened but nobody was there to rent me the uhaul....till 30 minutes not very professional
johnathan p
Hyders Food Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78724
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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There was no one there when I dropped off the truck. Put key and copy of contract in drop box.
DAVID DLocation was hard to find and access. Workers were slow to help and non responsive to phone calls.
Erica WI was charged for animal hair even though no animals were inside the vehicle while it was in my possession. I was charged a cleaning fee as well even though it was dirty at the time of my rental and I have photos to prove the condition. I had to load the truck with rental supplies because the preliminary order was not verified. The pickup took longer than an hour and the preliminary order was lost and had to be redone twice.
Douglas AI stood by the U-Haul truck for about 30 mins and finally I received a call from the lady who said she was working on it. It was a poor experience to say the least.
James T