U-Haul is clearly their side hustle, and while most places make that work, but this place still needs to learn to manage both. The guy who checked me in was working out in a crowded space, blasting music, and he seemed annoyed that I was even using their location. They didn't have any of the equipment I requested but that may be a U-Haul website issue. Overall, I would suggest going to a dedicated U-Haul place, but if you need a quick pickup, these guys will be OK; just be prepared for all the sweaty people running and working out around you as you're waiting for the clerk to do their job between sets.
James B
Crossfit Uncommon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78753
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No dolly available. Waited 20 mins to be helped. No one at desk
Paige Bovercharged me....low gas....refund not issued after requested several days ago
Caryn AThe people were more worried about their cross fit business than they were the uhaul customer
david lPlace was not very helpful. It took about 30 minutes to get checked in. The people at the front had no idea what they were doing and constantly had to ask their manager for help. I then got the truck, but both furniture pads and the dolly I requested weren't there. When I asked about it they told me they had no inventory of any items. And if I needed anything, to go through all the other uhauls and see what others left and just take it. Overall terrible customer service, no attention to detail, no prep, no inventory, the worst Uhaul experience I have had. They were gym staff that only cared about the gym. They tried selling me a gym membership and to buy creatine while I was there.
Carlos A