Mr. Hall was very helpful in helping us pick up a trailer. We had reserved a trailer at a different location & town. The location address that we received for the initial reservation was inaccurate. After determining the correct address, the person at the original location was not on site. We called, text and knocked on the door to no response. I called U-haul customer support for help. They got no response from the contact person on my original reservation (which was SA Everett Real Estate). Customer service was able to find an available trailer in another town 45 minutes away. Mr. Hall personally called us and assured us he would be available to fill our reservation. His courtesy and professionalism helped us in our time of need. We had people scheduled to help us move and the inconvenience caused by the dealer not being at our first U-Haul reservation location was very frustrating. Mr. Hall gets a 10/10 for the service he provided for us.
FRAN T
Hall's Mini Warehouses
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bainbridge, GA 39817
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was perfect
John cGreat experience, Great customer service
Tracy SOnly problem was they closed at 3 p.m and nobody was around. Did self return like instructed but was uncomfortable just leaving the trailer unattended. Called the next day and still wasn't opened, husband called another # and was told it had been returned safely.
RICHARD COur original location was supposed to be Cairo Glass & Paint in Cairo, GA but then we were switched to DCCI in Thomasville, GA. The morning of our move, 07/12/25, I was notified by text at 7:30A that our reserved truck had "not been returned," only to find out from DCCI, opened at 9A, that our reserved truck had been "pulled for repairs" earlier in the week, or perhaps the prior week. Either way somebody screwed up, whether it was UHaul of Southwest GA or DCCI. I stopped by, in person, DCCI on Tuesday before the move to confirm they had my reservation and check out location. All was good on Tuesday. We got into a bit of an heated exchange with DCCI. But Nicole with UHaul Southwest GA, regional agent, helped us locate a truck at Hall's in Bainbridge, GA. Everything went smoothly for a last-minute switch to them. We highly recommend Hall's Mini Warehouses location. THANK YOU!!
VICKIE S