Very slow processing and took way too long - almost an hour! Charged for equipment they knew they did not have - furniture dolly. Truck was newer, clean and furniture pads were clean and in good condition. Gas was 1/4 tank, price for gas at the station of pick-up was ridiculously high. Did not fill up there. The movers hired were EXCELLENT! They (Tony and Rodney) were professional, showed up on time and worked hard to get our truck loaded.
Andrew W
Citgo Reistertown Road
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great customer service
WILLIAM DIt was a remote drop off with no clear instructions about where to leave the vehicle.
RACHEL EGreat customer service
WILLIAM DBoth picking up and dropping off vehicle was overly difficult. I was supposed to be able to do everything by my phone but the attendant had trouble understanding what I was doing there. On the return the wrong beginning mileage had been recorded so I was unable to just end the rental and drop off the vehicle and required a lengthy process with the attendant.
Jeffrey G