To be fair, Baltimore is just a rough town. Hard to find any place that is clean and inviting when it comes to any kind of automotive-type place. The young man who helped us (Isaiah I believe) was kind and he did everything right, although it seemed that he may have been new at this. If I had to use a U-Haul spot in Baltimore, this would be the place.
SCOT M
Tires Unlimited And Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21218
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Customer Reviews
- 4.0 Average Customer Rating
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The location could not find the keys for the u-haul assigned to me. 30 mins later they gave me a different u-haul making me late and using up time of the 3 hours I had booked.
Gabrielle EThe location was small and messy, with aggressive dogs on the premises. I was also unable to park or leave my car there. The pick-up process was disorganized, and the system was down for some time. The truck did not have air conditioning, which made the experience quite uncomfortable due to the hot weather. At the time of drop-off (around 6 PM), the location was already closed, even though it was supposed to be open until 8 PM. And finally, I returned the truck with more fuel than it had at pick-up, yet I was still charged for a fuel refill!
Sergiy LWhy does it take 3 days to get my refund back and I'm still waiting!!!! Other than that business was good!!!
VICTORIA HN/A
JACQUELINE C