Nice operator, trailer was ready and waiting. U-Haul Logistics had changed my pickup location overnight before the pickup without asking. I called dispatch to get my trailer pickup reset to this location. Lesson is: double check your UHaul app and the pickup confirmation email sent the day of the pickup. Call Cust Service and get them to make it right. The dispatch folks are nice and have the visibility of the stock and locations.
WILLIAM G
Batavia Automotive Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, NY 14020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Both times I jabe rented a U-Haul in the last month there have been issues with your registration system at two sperate locations. It's clunky and takes too long for the staff to use. Troubleshooting with facetime and an ipad with the staff is an interesting way to offer support.
Joshua SCustomer service sucked. I’d rather not rent from them again.
ROBERT Mno moving pads, straps, or appliance dolly were available after hours check-in was impossible
DALE HMake sure not to charge for a dolly and furniture pads if they are not provided or requested not to be there
TIMOTHY F