My rental truck was booked for pickup at 2:30pm, I reached the location 5 minutes early, just to find out that the location was closed. I walked around the building to see any other possible entrance, and found a truck parked in the back, still couldn’t find any staff, Then I reached out to uHaul chat, who gave me number for Scheduling manager, they forwarded me to another person, who called another person, and after 45 minutes of struggle, finally found out that the location staff is on the way. Got my rental around 3:30. - a full hour late, Then, they didn’t even clean the vehicle, somebody parked it, and these guys just gave me the keys,, so overall very dissatisfied.
Akash A
MKT Courier And Cartage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Markham, ON L3R0H5
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Customer Reviews
- 4.0 Average Customer Rating
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No clear instruction on how to pickup the van after 5 pm. Our reservation got failed one day and next day, it took me 45 mins to solve the issue.
Pourya AI was charged a cleaning fee And took literally everything I put in it!
FAIYAZ DAmazing customer service, fast and efficient working guys. Best guy to go to is JAV here. Thank you U-Haul for setting up a location here!!
SUNG WThe front passenger Seat could have used a cleaning. Otherwise, all good.
Mihkel J