The off-site representative didn't show up until over an hour past my reservation time. I had to call to find out about the delay and the rep had me on hold for 20 minutes or more.
Angela L
Tender Kare Transportation
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70815
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Customer Reviews
- 3.5 Average Customer Rating
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Let customers know ahead of time that it is a remote location. Also, that you have to wait until a representative arrives instead of telling you that in advance which push me back in my reason for the rental
Latasha Rthis location does not have there shit together charged me $75 at first for something that cost $55 then the next day charged me $64.12 saying that i dropped it off in new orleans when its not even possible. and i have no received a refund and when i call the man that answered was not helpful he kept telling me that there is no female that works there when the female we returned the tower to was his sister they do not have there shit together at all i need my refund as well
FRED MWe didn’t interact with any personnel and did a self return. The only detour we took was to get gas. However, when we got our receipt the next day, we apparently went 31 extra miles, which costed us an extra $34.26. Pretty much a hidden fee.
WILLIAM TNo contact was a little disconcerting but it all worked out well. People on the phone were courteous and helpful.
Allen R