I always shop with u-haul for every move and this has been the first one where i have been disappointed. the communication was very unclear from the u-haul assisting office. The pickup location man was helpful and did all he could do, but the u-haul services this time i was not pleased with.
Stephanie C
Baldwin Cycles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bay Minette, AL 36507
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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it was hard to find and the owner was at work and I had to come back to pick up trailer
Shantres PNothing.
TINA NI was challenged with the website checkin, until Justin Smith advised I download the App. He was super! But the pickup facility is only open when the owner has cycle business, so there’s no onsite help. I was at his business too long,( security cameras?)so he did show up. He said his interest was down and he has a day job?? Eventually Justin checked in my truck and all was good. He’s patient, kind and knowledgeable.
Carletta SThe people at the location were not helpful at all. They didn’t open until 10:00 am, and I didn’t get the appliance dolly I ordered. The service agents were very helpful.
Peter L