Keep doing what you are doing!
ELIZABETH K
Ragz To Richez Custom Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Spring, TX 79720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I dealt with 2 different agents, one when reserving auto hauler and one when picking up and returning.Both agents were knowledgeable and I could tell they was interested in what my needs were and made sure my needs were met. Thank You.
GARY GGood
MIGUEL VWe had a smooth first day with our truck, but on the second day that we paid to extend to we had multiple issues that included having to purchase and add antifreeze & having gear issues. The gear issuses cause the truck to not shift up so you could not drive close to/anything over thirty mph without the rpms ranging from three to four thousand. At the occurance of this gear issue was during our time nearing the return of the vehicle so I did call the customer support number and spoke with a nice lady who assured me I could still get the vehicle dropped off and due to a thirty minute grace period wouldn't be penaltilized for it being late. She also provided me with a number to call if I was going to miss the grace period to turn the truck in with because the app would attempt the penalty charge. Finally, she assured me she was leaving a note for like a reimbursement or something relating, and said that it was being sent on her behalf based on what she learned of my experince. I still have not heard anything regarding the note she sent on her behalf, or anything regarding what I left in the app about the truck. Overall I would not say I am extremely mad at the situation because I understand things happen, but I am no where near impressed with the difficulty I faced trying to avoid potential late charges and the overall condition that I, someone who does not know much about engines etc.., had to drive on and the maintenance I had to perform.
ROWDY AThe outside of the truck was dirty. A clean truck would have been better.
Vicki K