We reserved 3months in advance to pick up our U-Haul in White Rock. The day before we were to pick up our U-Haul, we were telephoned and told there were no rentals available. We would have to travel several hours to Osoyoos, or cross the American Border to pick up in Blaine, Washington.
Lloyd B
Blaine Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blaine, WA 98230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I had booked a 1 way and the uhaul rep there told me that I had to return it the next day and I had to change all.my plans based on that. The lack of information ruined the experience for me. This was VERY BAD!!
VARUN BWas provided the wrong pickup location and wasted 3 hours of my time going to another country then being overcharged on top of it. Will never recommend U-haul to anyone I know. Scam of a company. All customer service agents were useless on the phone.
KURTIS SFraudulent business practices, Uhaul always charges me more than I used the truck for. I drove 64 miles, I added 7 gallons, the associate charged me extra 5 gallons.
LAMIN JThe representative that helped me spoke little to no english. The reservation took so long to complete that it became almost awkward. The English was so bad that the customer service representative had to video chat with a friend of his just to translate. Not only that, there was no communication on what was being charged or how it was being charged. He simply handed me the key and I was on my way. Also, I drove the truck a total of 44 miles. I put $25 worth of gasoline into the truck as well. Now, I did drop the truck off an hour and a half past the deadline and you guys charged me $40 for that. You also charge me an additional fee for the mileage I guess. So why in the world would I have put $25 worth of gas in the truck if you were just going to charge me anyway? It was a complete disaster from beginning to end. I would like some sort of compensation for the inconvenience that I experienced using your company. I will never rent from U-Haul again. Not this location anyway. I have used U-Haul in the past and I have had no issues. This has been a mess. And it needs to be corrected.
TYLER W