I will not be recommending Uhaul to people or will I ever rent from Uhaul again. The phone app is poorly designed and not user friendly at all. It's almost manipulative how bad it is. Also, the communication between Uhaul and the rental location is insufficient. My key was not available at my location of reservation and my priorities of the day were delayed by 3 hours as a result. I was able to resolve things by talking with a representative and if not for that contingency of human-to-human interaction, then Uhaul's services would be rendered obsolete to me. And when dropping of the truck, I was almost charged extra for either an incorrect location drop off or extra miles. Thankfully, the owner of the business was able to tweak my bill and restored the fair rental rates upon check in. I fear this is only the beginning of the end as Uhaul systems and services will only decline. So next time I need to rent a box truck, I will opt for a different company.
Kevin W
Outlaw Equipment Sales And Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blanco, TX 78606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Service was fantastic!
Karen Boutlaw is the best!
James BDo a really good walk around and a full light check.
TIMOTHY MAdequate to the turn-in process.
Allan P