I had an excellent experience with The reservation process, it was quick and easy, and the staff at the location were friendly and helpful. The location is just a pick up location not an actual store .The truck I rented was in great condition and made my move go smooth . The pick-up and drop-off procedures were seamless with the help of Curtis and I appreciated the clear instructions. I highly recommend this location for anyone in need of reliable, affordable moving services!" The biggest PLUS there are no Lines at this location just pick up and go!
Juanji D
Bexl LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boston, MA 02136
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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These people scammed me and stole from me. They didn’t have the mileage updated or the gas updated and I took a picture of the dashboard before leaving. They emailed me the contract but never told me anything about it. I was charged more when I went to drop it off because of the discrepancy even though I had the picture time stamped to prove it. I will be calling corporate to file a formal complaint and get my money back. On the site it said I would be charged 184. The total ended up being over $250. Extremely unprofessional. I ordered for pick up at 12:30, he didn’t pick up the first phone call and then said no one was there to give me the keys so I’d have to call a different location. Absolutely terrible experience, terrible customer service, and I left regretting having done business with them. Go elsewhere, would not recommend.
Dmitriy G