Truck was due back on Sunday. Dropped truck off around 1 PM on Saturday. The young kid at the desk took the key and said “you’re fine”. Got an email receipt tosay, charging me for an extra day, an extra day of insurance, and 2 gallons of gas. There was more gas in the U-Haul when I returned it than when I rented it. I will NOT rent from this location ever again! I will be calling U-Haul corporate tomorrow ….
Sherry M
Redline Auto and Diesel Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bountiful, UT 84010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Customer care was excellent. Quick and efficient.
ROBERT EThe location was fine. The only concerns I had are that the the app is buggy and that I was given a truck with 1/8 tank of fuel but threatened with a $30 charge if I didn’t return it with at least 1/4.
David SThe Check engine light was on. They came out and turned it off , but it came back on as soon as we started driving again. It made us very nervous to be driving a defective vehicle.
D BThe owners, Nick Howell, his wife & daughter were extremely friendly. They showed a genuine interest in my son & I, my job and our moving activities.
Jeffrey P