Ms Kimi was amazing. I received an online quote for a 10’ truck for 5/16, but when I attempted to reserve the truck, my quote was dropped. I immediately called the BP Brandywine U-Haul office and spoke with Ms Kimi. She was very helpful, professional and accommodating. It was now late in the day, so I picked up the truck and returned it on 5/17, as scheduled. The truck was clean, had the appropriate amount of gas, and functional in every way. The truck pickup and return was processed quickly. The automated online process at this location with Ms Kimi was without issues. Love it all.
LINDA M
BP Brandywine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandywine, MD 20613
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Outstanding customer service!!!!!
JANICE PI put in for a 20' rental online and when I got there the next morning there was only a 15' truck available. There was no other choice but to accept this one because I needed to move things that particular day. Another thing was I had to talk with and do business with someone via cell when I arrived because he was not there which was very discouraging. I wasn't asked how many miles I was going that was added for me. I don't think I would use this location again.
Patricia MThe location had excellent customer service.
Janessa G