* Phuong is the name of the owner at the pharmacy/U-Haul that I need to complain about. He was rude and obnoxious. at first witnessed him yelling at his employees and treating them with disrespect, and then when I had trouble taking a picture of my drivers license, he began to get frustrated with me telling me that he has pharmaceutical orders and I will be placed on the back of the line if I don’t hurry up. He has a very disrespectful demeanor and should not represent a great company like u-Haul. I have been using U-Haul for many years and never had to experience such disrespect.
BARSHEIM B
Mr Pharmacist LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bronx, NY 10465
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- 4.0 Average Customer Rating
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Fast and easy!!!
Jesus AI made an appointment for a van U-haul on Friday for Saturday @11am. I was told I may have to pick up a van at another location far from where i live even though the first location was a block away. Sure enough, i get a text thats says I do have to go to the other location; however, there was 7 vans and a truck in the first lot that clearly wasnt being used. Another thing is, the van i used was just under 3/4 of a tank of gas. They told me I would have to bring back the van at the same level. Which i think is impossible to be exact. However, I forgot to fill the tank up to that almost 3/4 level and brought it back between half and 3/4 gas. Not empty, or a 104 of a tank mind you; between half and 3/4 of gas in the tank. I was charged $28. I drove barely 4 miles form when i took the van, to returning it. I would suggest to be more reasonable when it comes to gas level return. Its bad enough i had to go outside of my way to pick up the van when there was a location a block from me, but to charge me $28 for gas which the needle barely moved it atrocious. Need to do better business.
DAVID RThe guy in charge was very nice!! He gave me a brand new moving van & helped me carry the equipment out. Fast service as well when checking in & out
AMANDA MGreat customer service. I believe the guy who helped me is called Levi. Such a nice guy. Went out of his way to provide parking for my personal car while I rented the van. He answered all my questions and is very caring. The U-Haul service they provide is run alongside a pharmacy. Highly recommend to anyone.
Julio T