We arrived early to pick up the truck and they weren’t able to give us our keys until 15 mins later than our scheduled pickup time. Putting us behind schedule due to their lack of trained associates to check us in and provide the keys. Then the truck was dirty with empty water bottles and garbage from the previous renter. The whole experience was very frustrating.
Robin S
United Petro LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, WI 53105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything went perfectly fine, even as a first time user. The truck was clean to a usable state. It was an older truck, so I wasn't expecting a detailed truck. There were some miscellaneous crumbs and whatnot in the cup holder, and a few empty plastic water bottles behind the seat, as well as a previous customer's receipt for the truck. Absolutely recommend for the area.
DONALD HDon’t overcharge for gas
Alaina ALocation was easily accessible. Customer service was very friendly. Truck ran nicely. Overall great job. Thank you.
JEFFREY JI was charged an additional $25 with out any notice and was told I wouldn't be charged
DEBRA S