When I made the reservation for my equipment, I chose an 8 AM pick up time. I arrived at the location about five minutes early and no one was there except the mechanic and he didn’t know how to handle the reservations. That’s fine, not a problem at all. Another employee showed up, but he also was not confident in how to do the reservations. The business owner did not show up until 8:40 AM. I was very displeased. He discounted my rental, but that is no excuse for being over 30 minutes late. I had people scheduled to help me, which intern had been waiting for me.
Dorman D
Midland AG and Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cabool, MO 65689
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Customer Reviews
- 4.0 Average Customer Rating
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There were no clear markers or instructions for dropoff, but the lockbox was easily identifiable and the address was easy to get to.
Micheal WBc I ask in town pick up I had to go a different location driving it back never used it I had to drive it back I should not be charged for the mileage
JAMES RCustomer service was excellent. Very friendly and accommodating. Helpful with the questions that I asked. Service was great!
THOMAS KGlad they were open on Saturday after 12pm. Was a blessing for us. Transaction was flawless. Great ride and gentleman was extremely.friendly.
RONALD S