Can't comment on the Personnel, arrived after Midnight for the drop off and everything was locked up. Can't say YES, but that left only NO, your form needs to be modified to include N/A in fairness to your dealers! App worked well, drop box for keys was well marked. No indication that parking of the 15' was allowed in the strip mall lot, but there was one space large enough on the road in front of other trucks.
GEOFFREY D
Cold Shot Calgary
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2Z4M8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellentt customer service. Truck was clean and in a great condition. Easy check in.
Vladimir KI recently used U-Haul’s Truck Share self-check-in service, and unfortunately, the experience was quite frustrating. The reserved dolly was not placed in the truck, which caused a major delay — I ended up spending nearly four hours trying to locate one from other locations. Customer service seemed unprepared to handle the situation and kept transferring my calls without offering a clear solution. The location that eventually provided the dolly was initially unaware that it could be issued as a one-way rental, adding further confusion. To make matters worse, the key box lock at the Cold Shot Calgary location was rusty and extremely difficult to open. Overall, the entire process was a hassle caused by a preventable oversight, and it significantly impacted my moving schedule.
Farid BEasy process
Lucille FThe truck got stuck on a slight hill. Not buried in snow. The road was icy and I got no help from Uhaul. They expected me to pay the tow bill to get the truck away from the neighborhood given that it was all uphill to get out of the street. Unfortunately, Uhaul has the monopoly on rentals. Nothing to be done.
Candice C