I visited this location during the listed Saturday business hours, and although the operating hours were clearly posted on the front door, there were no staff members on-site, which was quite confusing. Parking is available on the street in front of the building, but space is very limit, only about 2 to 3 cars can fit. Most customers will likely need to park behind the building. However, the rear area felt quiet and somewhat unsafe, even during the daytime. I parked next to a van with its gas cap open, and I couldn’t tell whether it still contained fuel or had been tampered with, which was concerning. I would not recommend visiting this location after sunset, as it may feel uncomfortable or unsafe for some people.
Attanon B
Cold Shot Calgary
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2Z4M8
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Customer Reviews
- 4.0 Average Customer Rating
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Can't comment on the Personnel, arrived after Midnight for the drop off and everything was locked up. Can't say YES, but that left only NO, your form needs to be modified to include N/A in fairness to your dealers! App worked well, drop box for keys was well marked. No indication that parking of the 15' was allowed in the strip mall lot, but there was one space large enough on the road in front of other trucks.
GEOFFREY DExcellentt customer service. Truck was clean and in a great condition. Easy check in.
Vladimir KI recently used U-Haul’s Truck Share self-check-in service, and unfortunately, the experience was quite frustrating. The reserved dolly was not placed in the truck, which caused a major delay — I ended up spending nearly four hours trying to locate one from other locations. Customer service seemed unprepared to handle the situation and kept transferring my calls without offering a clear solution. The location that eventually provided the dolly was initially unaware that it could be issued as a one-way rental, adding further confusion. To make matters worse, the key box lock at the Cold Shot Calgary location was rusty and extremely difficult to open. Overall, the entire process was a hassle caused by a preventable oversight, and it significantly impacted my moving schedule.
Farid BEasy process
Lucille F