I picked up U-Haul in Ga. Told them I was going to SC, but they put on contract it was going to Ga. Went around and around on phone when I went to drop trailer in Ga. The phone operator hung up on me. Also they had wrong phone number on my contract so they could not send me drop off info in text. Also never asked for a email from me so that was not an option. Called back minutes later to get new person on phone they took another 20 min trying to find me a drop off point. Once finding the drop of point it was a closed down gas station in Aiken AC that no one was even at to recieve the trailer, a stranger on the corner said the U-Haul owner of business worked up the road at another gas station and I had to drive there to find this man. Then had to drive back and follow him to the closed down station. Took another 45 min to do all of this. I would like to be reimbursed for the 2 hrs on no one knowing what was going on. It was a nightmare to be honest. Worse experience for me and my wife ever.
JOHN B
Hi Tech Living
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camilla, GA 31730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was good
BEN AThe drop off location is slightly off so there fore the app would not let me complete the online drop off because the adress on map. So we had to drive up road to building then start online check out process the go back and take pics. Was kind of frustrating but made due. Very helpful would could do online drop off
Trevor BN/A
Jimmie GVery nice and helpful people!
WILLIAM M