I made a reservation for a car hauler trailer on the Uhaul website to picknup in Escanaba MI. I was about 30 minutes late when I walked in. Grace the representative apologized, but the one trailer that they had was already rented out for the day. She gave me 3 choices for the same trailer and none of them worked for me. I was on a timeline. I offered some options and I ended up picking up a smaller trailer enroute to my pickup location for the purchase I had made. Intially very unhappy, however Grace did everything in her power to fulfill the rental. She handled the pressure like a champ.
JOSEPH V
Shelbys Quick Mart LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carney, MI 49812
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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