My issues were with the other two locations that transferred my truck rental at Grayslake, Il and in McHenry, Il. I rented the truck Three weeks in advance and a couple of days before the Grayslake location said they did not have any trucks available and transferred my order 35 minutes out of my way. So I went to the McHenry location and when I got there I received an email as I arrived and it said they transferred my order to the Carey location that was another 30 minutes out of my way. I did get the truck there but they did not have the 24 blankets that I paid for and had to go back to the Grayslake, IL location to get the blankets. I wasted a lot of time and gas money that I think that I should get quite a bit of money off of my order that nobody even offered me or said we are sorry. This put me behind for moving from Illinois to Michigan by 4 hours. I did not get over to Grand Rapids, Mi until 2am and had to get back up at 8am to start unloading. I would appreciate a discount off of my order. Please email me back with your response. Thank you, Michael Griggs
MICHAEL G
Armanetti Express Cary
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cary, IL 60013
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