Customer manager was arrogant irresponsible had no Customer Service skills was extremely rude
Giovanni B
Evening Breeze RV Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castroville, TX 78009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Isaias GThe lady who was hanging around at location was poorly experienced at anything. She had very little knowledge about app. She had no customer service. It was pathetic. My daughter called reservations after I made one with this lady and got everything set up correctly. Definitely uhaul needs to set up a reliable true uhaul location in Castroville. This was just a small piece of property that had been cleared. Down 471 toward Castroville was another uhaul location that was literally a small piece of land where trees were somewhat cleared. No people. I met some people trying to pick up their reserved truck and having no luck. Castroville serves better. U haul deserves better. Horrible. But I’m an old uhaul customer and know better.
SCOTT MAll good
Isaias GPretty much self serve, reserve it on line, call attendant upon arrival, take photos and be on the way. In most cases this is the best way to go if you are looking for human interaction the office is blocks away from the equipment.
SEAN M