Outside and cab of truck were clean but cargo area had hay/straw in it and smelled of manure. Had to sweep out before I could load, definitely cleaner for next person. Will not book online in the future, will rent local.
JOHN A
Centralia Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Centralia, IL 62801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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From beginning to end my reservation meant nothing. You advertise reservation guarantee. Not even close to being correct. Staff knew I wanted a certain box truck, neither location had it so I got gouged out of 30 dollars. False advertising, rates are flexible on the company’s end and they don’t care how unkind they are to you. Never again if it can be helped will I use UHaul.
DANIEL BIt was not a good situation. The people shared my information with people on the phone, the information was not explained. The truck took a long time to switch gears. And the price that was quoted to me was not the price I paid . I won't go through this company again.
STACY WThe only thing I would like to improve would be my own computer skills to ease my stress of trying to reserve a vehicle
JOSEPH JThe customer service in person and over the phone was outstanding. They were very helpful, and I would highly recommend them to anyone!
NICOLE L