There was no jack to help load the trailer onto our hitch. Another customer was nice enough to help us. Than we are told we are all set even though we questioned the hydronic breaks. As we started to pull out of lot I noticed the back breaks were locked and we were dragging the trailer. Had to get the owner of place to once again come out. He knows nothing about the product he is renting. My son had to almost pound down the braking system to disengage it, as the owner looked on in disarray. If you are renting your equipment out it should be maintained and the person who rents it to you should have knowledge of their product. Very disappointed in UHaul and won’t rent from you again. For the work we had to do ourselves we should have had a discount on our bill. Would never recommend this establishment
PATRICIA A
Betty Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charing Cross, ON N0P1G0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have a moving cart and mats included
MARIAN LVery pleasant experience.
WAYNE SAll was excellent the rental agent (Betty I think) IS AN EXCELLENT U-HAUL AGENT CONGRATULATIONS ON THAT CONTRACT) Thankyou 😀
GEOFFREY WVery nice Lady help with the rental !
Gary B