The property was fenced off and locked up despite our dropoff appointment. When called, was told to park it outside the fence. When personnel showed up to retrieve the vehicle, I was chastised for where I parked it and told to park it in the middle of the street. Bare minimum would be to have the parking lot open for truck return.
Forrest D
Clyburn Motorsports And Collision LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28208
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Customer Reviews
- 4.0 Average Customer Rating
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They over charged me e and said they were gonna put it back on my card and I still have not received my funds I will give it by the end of the week and I will be back up there to see why I haven't gotten reimbursed..
Raymond MHard to say if I recommend this or not. Had a chain around the fence and no area to park the U-Haul to investigate if it was locked or not. The lock wasn't an actual lock and you just had to unravel it and open up the gate. If I knew this going in I would say I'd recommended this location. Future advice I'd share with the customer if they are planning on dropping off the U-Haul after hours to give them a heads up.
BRAXTON SThey can update paperwork so that equipment drop off time can match the time then maybe we wouldn’t be overcharged.
ERIC Hsite and uhaul app says 24/7 drop off. it was locked up behind a gate when i arrived worker told me to park in the middle of the street and he’ll take the key. it was all sketchy
tyshane s