There was an issue with the software during the check out process resulting in the customer service rep being unable to complete the process while I was there, however all information was documented allowing me to leave while he resolved the issue which he eventually did and I received my copy of the bill which was accurate. I am uncertain what the actual issue was however if there is some glitch that could prevent an expedient return process then that should be addressed. Additionally, there was no available dolly's to rent, this equipment is indispensable when moving and should always be available from uhaul. Other than this I was completely satisfied with the service.
BRIAN M
Petro Canada Chelmsford
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chelmsford, ON P0M1L0
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Customer Reviews
- 3.5 Average Customer Rating
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This move was awful!!!!!
DARIEN SI had a taxi waiting a very long time because the drop off process wasn't going well. The person didn't really know what to do and his electronics/the website weren't working.
DERRICK LThey didn't have my reservation ready. I had to talk to someone off site on a phone. It took 30 minutes just to get the contract emailed to me. WEIRD place.
WILLIAM HI had to dig the trailer out of the snow bank before usage.
TERENCE N