The way U-Haul is using companies to house their trucks without support and NOT compensating the host companies to save money is outrageous and a bad customer experience
Diana F
Cheney Food Mart #2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheney, WA 99004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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When I made reserve the price was $69.00 but all said and done and I didn't use u - hauls dolly I only moved two streets over but I went ahead and put $25. In gas .I was charged $ 113.00 plus $25. dollars for gas. I believe the price was way to high to many taxes on top of price! Asking for my $7.00 back price of dolly ? The gentleman on phone was very helpful and kind .
Vickie LThe people were friendly and the truck was clean and worked well. The issue I had was with the check in process. I couldn't get the app to let me take photos of the truck and I had trouble being verified to pick up. I had a photo of a lease but it wouldn't let me add an already taken photo. I eventually got a second person to answer the phone to verify me. But I think the check in process could be easier.
Elizabeth CAll the u-hauls are inconveniently parked. As well, since it is also a mechanics shop their hours aren't accurate online. They lied to customer service and said we dropped off the uhaul four days late when we actually returned it a day early. Customer service rectified the situation but the location did attempt to take advantage of me.
Trinity WThe guy that was supposed to rent it to me was in his car while telling the guy doing an oil change how to do it. Milage wasn’t checked, the condition of the truck wasn’t checked, the gas wasn’t checked. They just gave me the keys and let me go. It wasn’t worth $67. I had it less than 2 hours and only went 4 blocks away. Never again with this location
Jana C