Be present on time and provide better instructions for the customer. I waited more than 30 minutes to receive the keys.
Lisa A
Pilsen Auto Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60608
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Customer Reviews
- 2.5 Average Customer Rating
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Empty fuel made me to pay 10$ for gas such useless piece
TIRTH PMaybe have a better location. This place was so sketchy. There was a guy sleeping in the car, the dog was aggressively barking, and overall it was not a pleasant experience.
Soomin JI rented the truck from this location two times now they’re taking money out of my personal account for Rental on the 29th which I did not rent from them on the 29th. I only rented this truck two times from them. I need my money returned to my account I will be contacting the lawyer starting me a lawsuit. I’m unhappy with the service due to the fact taking money out of my account.
Lori SThe equipment was fine with the exception of the gas light being on upon pickup. The facility in itself looks like a squatters slum. Words can't begin to describe it. I couldn't even tell where the spot was because it looked like a junkyard. Went to look for the lock box for the key pick up and I was told I needed to get on the other side of the fence because there was an attack dog.
Andrew L