EXCELLENT!! I had a great experience with All Day Tire Shop!! Johnny and Terry went above and beyond to make sure the truck I reserved was ready in time for my move. I had not driven a Uhaul truck before and Johnny gave me some tips. They were so kind and so helpful!! Something I learned about Uhaul in general, during a busy time it's best to call Uhaul at least a day before to confirm the reservation and confirm with the location the pickup address.Samira A.
Trailer Rental & Towing in Chicago, IL at All Day Tire Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chicago, IL 60622
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The truck was not at the scheduled location but another one a few miles away. The hand truck and furniture dolly I ordered were not available.Paul E.
While this particular location was helpful, I was shuttled to four different U-Haul locations because the first location where my prepaid U-Haul was assigned insisted they didn't have any U-Hauls and were extremely unhelpful resolving the issue. I scheduled an 8 am pickup and was unable to get my U-Haul until 10AM, causing issues with my movers.Katrina A.
I did not use the 1900 W Divison location. I used the 3343 W Divison location. The experience was great! The customer service was excellent, thank you U-haul!lillie B.
I was hoping to pick up near my house, at 1900 W. Division. Instead the truck was at 3300 something W. Division. A slight inconvenience.Jason S.
Really hard to find, but when we called the vendor was super helpful.Linda B.
This was the cleanest moving truck I have ever rented. The only problem that I ran into was wanting a half dozen moving blankets and I didn't request to change it to six. I also failed to count the correct number before leaving, too. Fortunately I was reimbursed for the cost of the missing ones (which weren't really missing, I just didn't have them in the first place). Thank you U-Haul!BRANDON L.
Excellent service!! Very friendly owners. I would highly recommend.Edward L.
GREAT service!!!Ryan M.
Uhaul changed my location pick up FOUR times. This is not the location I picked it up so I can't rate it. It was an awful experience and wonder why did I make a reservation 2 weeks in advance for them to change locations the day before.Barbara O.
I was given the wrong pick up location and had to drive around the city to locate my rentalMaribel R.
Uhaul sent me to 3 locations to pick up a trailer. The first location where I originally booked the trailer told me they don't even have trailers there ever so why would uhaul send me there. This company is a joke and made me drive to the ghetto to get a trailer. Never again too many bad experiences with Uhaul. No disrespect to the local uhaul places they all complained about the customer service.Matthew R.
Great peopleHaley W.
Pick a more professional business to be a authorized Uhaul dealership.natasha D.
It was great to meSABRiNA J.
The drop off location had no personnel present and no parking place for the truck. We were required to take and fax numerous photos of the interior of the truck, the dashboard, etc. Overall, we are proud of the fact that we successfully met all of the challenges thrown at us by U-Haul. A focus on customer service is seriously needed.Ralpha H.
Did not need to drop off truck, pickup loc took care of everythingedger B.
Not the greatest part of town in Chicago, but the shop itself was fine with very helpful and informed staff. Big disappointment was the lack of any contact by U-haul as promised to let us know where the equipment was located followed by how far away it was from the "requested" pick up location.Bob H.
Overall, I was satisfied with my experience. However, it could have been much better. The truck was already awaiting me. So that was a great start. But no one at the location (this is a tire shop and not an actual UHaul facility per ce) knew anything about the UHaul aspect ... they knew the phone number for me to call and were nice enough. The lady on the phone was helpful and did a fine job. I guess since this was my very first time using a place in Chicago and I live out in the Rockford area, so I'm used to full fledged UHaul facilities and not locations that do UHaul on the side and so my opinion is based on those past experiences.David S.
Had a great experience with this location. They called the day before to confirm our drop off. We told them we were early so wanted to drop off a trailer and truck early. They offered to pick up both at our location. Super communication. During my journey I damaged the trailer and they handled that transaction well and professionally as well! Recommend this location.Derek P.
The truck pickup location was changed from All Day Tire Shop to a location that was much further away, not walking distance like the reserved spot. Once we found out about the change and drove there, the process was very smooth. DON'T CHANGE PICKUP LOCATIONS.Stephen G.
The equipment was supplied to me with a bent trailer tongue, out of wack by a good 3 inches. Bianca Quintana from roadside assistance was a great help with solving this problem. Thank you Bianca!!!!!!GREGORY S.
Johnny is good customer service representative.mario R.
Good and dependable businessman.Alexander S.
Equipment was not ready upon arrival at appointment time. Location was unaware of my own and a couple other customers' reservation. Location's associates had to transfer me and a couple other customers to a different location that was further away in order for us to receive the equipment we requested.stephanie C.