The pickup location attendants did not speak English. The pickup location was in a bad area. The drop-off location was closed prior to the started operating hours.
John F
Electroman Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60651
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was great for me quick and easy
Christopher KNothing
David Bworst experience i've ever had with UHaul I never got a prep call like I was told. I was also told I was getting a call to discuss a credit. Haven't heard a word. So disappointed.
Raymond SCustomer service through the phone number was atrocious. The first location I was told to drop off the vehicle informed me they stopped taking U-Haul 3 months ago. When I contacted customer service to find an updated location nearby, I was bounced around from representative to representative for 40 minutes. It was incredibly disappointing to deal with a company that can’t even get the basic functions done properly.
Ben C