Do not rent from this location. We spent 45 minutes trying to pick up the truck. The people at this location had no clue how this worked and offered no help at all. The U-Haul App told me to go into the store to pick up the key, the people here told me they didn’t have key and that the key was in the lockbox out front. After spending 20 minutes on the phone with U-Haul we finally got a code to open the lockbox and there were no keys in it. So back into the store we go where suddenly they are able to find the key. They had the key from the start and were unwilling to help us. Most unprofessional experience I have ever had.
Mark W
Express Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in China Grove, NC 28023
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.0 Average Customer Rating
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It keeps saying I owe money but I paid for my miles and have my receipt
BRANSON MGet nice talking people they tried to charge me for 3 days and I only had it for 1 day
Veronica CThe drop off had to be done online, but the lady was helpful.
Keith EI originally reserved a truck at a location near my move but U-Haul changed the location two times before the pick up date. They ended up changing it to somewhere that took quite a ride from my place. And the pick up location was at a gas station and it was quite a challenge to process the pick up online. For some reason the UI of the website doesn't work when we tried to process the pick up. When we called the customer service for help it took about 1h30 mins to get someone who could help us.
Kyle M