When I receive the truck, it was dirty when I returned it it was detailed and cleaned, and out of all the times I’ve gotten a vehicle from U-Haul. I’ve never had a problem until this time. Apparently a U-Haul representative claims that I scratched the bedliner. When during inspection, there is no requirement to take a picture of the bedliner. Now they refuse to call me back and it is extremely unprofessional., I will never use that one again. I will drive to the other side of Anchorage before I use the U-Haul right down the road from my house.! This representative is too much of a coward to even call me which I find even more unprofessional
TRAVIS S
Moosehorn Construction LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chugiak, AK 99567
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Customer Reviews
- 4.5 Average Customer Rating
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The woman who helped me was thorough, professional and friendly. It provided what I needed close enough to my home.
DANIEL LNo communication at all and could never get through to make changes on my reservation
YURY SGlad this uhaul is in chugiak. People are more on top of renting and better customer service.
JANICE HAmazing customer service!!! Best Uhaul experience to date! Will use again.
GREGORY M