They were friendly and helpful
Barbara P
A&J Glass
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, GA 30528
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was in poor shape and it didn't go into gear multiple times which contributed to not returning it on time. Passenger door did not shut completely and rattled continuously. Rented Hand truck was not included and I had to go back to get it the following day when I noticed it was not in the truck. also contributing to me not getting the truck back on time. I called customer service and they told me that a Field Manager would reach out to me for compensation. I have not received that phone call.
Jonathan CThey were helpful and friendly
Barbara PA&J Glass is outstanding. Amy and Jeff made up for some bad issues with U-Haul. The main issue is that their weekend operating hours are NOT correct (Amy had asked for this to be updated but they were not). I made plans (and even completed a reservation online) based on published hours, and Amy called me as soon as she saw the reservation. I had to scramble to adjust my plans and as a result the COST OF THE RESERVATION DOUBLED. I put this squarely on U-Haul, not A&J. To add insult to financial injury, Amy had asked U-Haul to suggest an alternate drop-off location because their lot was full. I was not notified. I spent 15 minutes backing the trailer into the one open spot, around other equipment. I'm VERY DISAPPOINTED WILL U-HAUL corporate. I will take all of this into consideration whenever I need rentals in the future.
ROBERT NGreat. Service
MARY C