Worst experience I've ever had. I was sexually harassed by one of the employees when picking up bubble wrap the week before and my boyfriend heard the whole conversation on my Bluetooth. Then when picking up the truck the same employee tried getting in an altercation with my boyfriend. Not to mention we had originally chose this location to pick and then I was called 2 days before that we had to pick up the truck and tow dolly an hour a way in Madisonville. We drove an hour there just for the wrong size truck and no tow dolly and had to drive back an hour just to pick up at the original location.CAITLIN G.
Trailer Rental & Towing in College Station, TX at U-Haul Moving & Storage at Texas Ave
College Station, TX 77840
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in College Station, TX 77840
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They were unprofessional. They were flirting with customers instead of getting to the next customer.Diego E.
Your greatSANTOS S.
When returning the truck after hours, scanning the bar code at the key drop off should be the LAST thing to do.HAYLEY S.
Picking up my rental van was easy. It was ready to go and the gentleman working there was friendly. It was a one day rental and upon returning I was able to drive right up and park without any issues. This was my third time to use this location and my experience at each one was great. This location can get very busy so I recommend reserving your rental ahead of time. I do recommend this one.JOHN C.
Moving pads were not in the truck when I picked it up. Mileage was reported incorrectly in the system. The employees were friendly, and attempted to fix the mileage, but in the end had to add a note to the account, stating that I would be reimbursed for the difference in mileage after the contract ended. I'm not sure why I have to pay for someone else's error.SCOTT G.
The young gentleman at this location was very helpful and listen to my story about traveling from Amarillo to College Station. Gave me the District Managers contact information to follow up with him in regards to my rental.Brittany M.
From start to finish the whole experience was fast easy truck was very clean and staff was friendly and egar to accommodate my needsLucinda M.
When booking my truck, I recommend a specific location as close to my destination. I was given a location quite different and some what out of the was. I was scheduled to drop off at a location that was literally just a field of nothing with the address given. I tried several times in a big truck to find where I was suppose to drop the uhaul off. Could not find it. I called the 1800 uhaul number and was on hold for over 30min. Finally I just called one of the limited open locations and they redirected me to drop off at a different location. I got there and there was a sign that recommended I stayed in my equipment and wait for someone to assist me. No one came and I waited and waited. I just went in and told him my situation. Was not very friendly and was told I would be charged extra for driving over my mileage. I know most of my overage on mileage would be the fact of driving around trying to find the original drop off location and then driving several miles to a different drop off. Even in another city. Not a great experience with uhaul.Allyson V.
Keep up the good work!SHAY Y.
Excellent customer serviceCECILE B.
The GM of this location took his time and dealt with the Wilmington mistake in the phone with them and central UHaul office to make sure I wasn't going to be charged extra (because I would have been). He was wonderful even though the Wilmington office tried to pass the buck.Douglas R.
Always friendly and helpful staff.JAY M.
I need to commend the staff. Quickly processed my rental, loaded me up competently and with absolutely no fuss. The mechanic even helped with the trailer hookup because it was so busy. 10/10richard S.
Big Tom is awesome.Mark H.
Nothing to improve upon just an amazing experience, hats off to Darrell & Dannie for their quick on their feet customer service ... we were well taken care of. I highly recommend this location also the exceptional service. I hope this is a Flagship store for all Uhaul training! It can't get any better than this.EUGENIA MASHELL H.
I had to bags of furniture pads and in one of them the pads were damp and moldy.MICHAEL A.
The trailer I rented had definite issues above 55 MPH. Felt like the wheels needed balancing.David M.
Highly recommend!SHAY Y.
Everything was clean and the man who helped me was fantastic. The only thing that bugged me is the inside of the cab smelled like cigarette smoke and I had to ride windows down most of the way and i bought an air freshener to cover itLOREN Z.
Tom was welcoming and efficient. He adjusted my reservation to meet my needs when we talked at the pick up counter. The return was was seamless with another helpful employee making this easy.WALTER C.
Great crew, great customer service! Walter is running a great uhaul service center!DONALD C.
Customer serVALERIE T.
Not friendly at allSANTOS H.