I rented a dolly and a blanket, but when I picked up the truck, it was empty. The location personnel were unable to resolve the issue or provide revised rental paperwork to remove the equipment rental charge.
JACOB H
American Eagle 11
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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He gave me the truck when the gas tank was almost empty. It had 21 miles till empty so i had to put fuel in it just to get it home. He gave me absolutely no paperwork about the van just asked me for payment and gave me the key. When i returned the truck i didn’t know how much gas was supposed to be in it due to the lack of paperwork and i had to run back and forth to put gas in it in hopes i wouldn’t be charged the fuel service fee.
Lemeisha HThe app kept crashing and messing up. Customer was great . I still don’t understand why the cashier took pictures of my ID and card.
SHAKAYLA DThe idiot had no idea of what he was doing. It took 1/2 an hour waiting for the idiot to process whatever. No printed paperwork, no text or email confirming pick up. And, there was no one there to assist me in making sure the trailer was hooked up correctly. “I know nothing about trailers” quoted from the idiot.
Jack JNo-one there to receive the van. Had to trust that everything would be done properly.
Chris C