THIS TRUCK WAS NOT DRIVABLE. IT SMELLED LIKE A BURNING BRAKE. I RETURNED AND WAS AFRAID TO DRIVE IT TO SAN FRANCISCO, AND I WAS SUPPOSED TO RECEIVE A CREDIT, BUT I SEE I WAS CHARGED. I TALKED TO CUSTOMER SUPPORT ON THE DAY OF THE RENTAL. SHE TOLD ME TO TELL THE RENTAL LOCATION TO ISSUE A REVERSE CHARGE AND THE LOCATION DID NOT DO THAT HE CHARGED ME. WHERE IS MY CREDIT?
Penny W
Marathon Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tracy, CA 95376
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent and easy interaction @ place, Marathon Gas (Tracy, CA). Thank you! J.M.
Jacob MUpdate your system so customers can get a refund faster for fuel or?
David BThe employee was was professional, and thoughtful. I originally was going to rent for two hours, but he recommended renting until for two additional hours because it was the same cost. He told me that if I didn't bring it back within the two hours I would be charged for a full day. Luckily he told me that because I was about 20-30 mins over the two hours... if I ever need a U-Haul I will come this this location.
JoAnn WGreat service. Thank you.
MANUEL M