Tiny sign, couldn’t find easily. Building looked like it had recently been on fire. Only indication I was in the right place was the U-Haul outside.Truck was dirty and full of broken glass, not clean or well maintained in the back. U-HAUL - adjusted the governor on your trucks! I had a 7.3L V8 that makes 475hp from Ford and it struggled to keep up w traffic when empty. Someone is going to get killed trying to pull out from an intersection bc truck can’t get out of its own way. Cast iron block and heads, nobody is gonna break it, you need to let it run. I’m not asking for full power but this was absurd and the worst one I’ve ever driven - newer truck w 43k on it shouldn’t be this bad. Feel like I got ripped off w it being dirty and not having adequate power to make the trip. Do better please.
Aaron F
Fierro 3D
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Council Bluffs, IA 51501
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Customer Reviews
- 3.5 Average Customer Rating
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Had to wait 15 minutes for someone to show up to get the trailer.
Christopher CNo one verified the equipment when we dropped it off
MICHELLE HInformation on the many receipts I got are different and seems to be incorrect resulting in extra unnecessary charges
Brooke MI found it difficult to understand the employee when he was talking to me. His English was not very good.
ROBERT R