The lady at the counter did not want to assist in any way and seemed ticked off that she was even asked about the U-Haul service that they offer. Sent away with no truck the first time. so we tried again with the mobile pickup option, but this proved no easier. My buddy, who was listed as an authorized driver, only has a digital copy of his drivers license on the widely accepted LA Wallet app. So again, no truck. But kept trying and was able to secure one by adding his wife who came to the rescue with a physical drivers license. I will say the technical support I received via phone call was above and beyond and the only thing good about the whole situation
MELANIE L
Grease Monkey
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, LA 70433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Dropped the trailer off and went on my way
TOLBERT H