The drop location was fine and staff was great. The experience in getting there was not. This was a one-way rental, and we were given a number to call upon arrival to determine a drop point. The number we were given would not even make a connection. called several local U-Haul locations trying to find an answer. After calling at least 4 different numbers, being placed on hold several times, and speaking with no less than 6 different people, we were finally given a drop location. It was in the next town, 40 minutes away, because no one locally had any room. However, the staff there was friendly, helpful and efficient. And the person who finally found the solution was diligent and apologetic and we greatly appreciate her efforts on our behalf.
Bruce L
Southside Motors LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danville, VA 24540
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Southside Motors is a nice roomy location. They we’re friendly and I dropped the trailer off with no problems and I was on my way.
Bobby CKeep doing the good work you are doing.
Vincent M